General Questions
Do you offer transport services?
We don’t provide transport services ourselves but we have teamed up with local transport partners who can help you move your goods into your storage unit.
How do you protect my goods in storage?
We accept liability for damage to your goods for peace of mind using our StoreProtect
arrangements. Further details will be provided at move-in.
How do I book a unit?
The quickest and easiest way to book a storage unit is to book online. Alternatively you can give us a call or pop into the store.
How does self-storage work?
Self-storage involves renting secure units for storing personal or business items.
What can I store in a self-storage unit?
You can store a wide range of items except perishables, hazardous materials, or illegal goods.
How much does self-storage cost?
Costs vary based on the size of the unit and rental duration.
Are there different sizes of storage units available?
Yes, different sizes of storage units are available.
Is there a minimum or maximum rental period for a storage unit?
You can rent a unit for varying periods, both short and long-term.
Do I need insurance for my stored items?
Insurance for stored items is recommended but not mandatory.
What security measures are in place at the self-storage facility?
The facility employs robust security measures including CCTV and keyless entry systems.
Can I access my storage unit at any time?
Access to units is available during designated times, not 24/7.
Are there any restrictions on what I can store in a unit?
Storage of perishables, hazardous, or illegal items is prohibited.
How do I pay for my storage unit?
Payments are accepted online and can be set up for automatic billing.
What happens if I need a larger or smaller storage unit?
Adjustments to unit size are possible based on availability.
Do storage facilities provide moving supplies, such as boxes and packing materials?
The facility offers moving supplies like boxes and packing materials.
Can you help me move into my unit?
During office hours, our friendly team will always be happy to show you to your unit, although we cannot guarantee that we will have staff available to help you physically move items in or out.
How secure are your storage units?
All of our self storage units are individually alarmed and feature motion and tamper sensors. You can monitor everything through our Smartphone app.
When can I access my storage unit?
You can access your storage room whenever we’re open. We are currently open 7 days a week and we’ll shortly be going 24hrs giving you access whenever you want!
Can I store vehicles or large items like furniture in a storage unit?
Vehicles and large items can be stored in appropriately sized units.
Is there climate control available for storage units?
Climate-controlled units are not specified; please check directly.
Are there any items that are not allowed in storage units?
Prohibited items include perishables, hazardous materials, and illegal goods.
What happens if I forget my access code or lose my key?
If you forget your access code or lose a key, customer service can assist.
Can I transfer my items from one storage unit to another within the same facility?
Transferring items between units within the facility is possible.
Are there any discounts or promotions available for long-term rentals?
Discounts may be available for long-term rentals; inquire directly.
What is the process for moving in and out of a storage unit?
The move-in and move-out process is streamlined with online booking and keyless entry.
Can I use a storage unit for business purposes?
Storage units can be used for business purposes.
What happens if I miss a payment?
Late payments may incur penalties; terms should be reviewed.
Do storage facilities offer 24/7 surveillance?
The facility is monitored with 24/7 surveillance.
Can I reserve a storage unit in advance?
Yes, units can be reserved in advance.
Payment
How much do the units costs?
The amount you pay is governed by the amount of storage space you need. You can Get a Quote online, give us a call or pop into the store and we’ll help you out.
What are my payment options?
At Quick Self Storage we accept all major credit and debit cards. When you first sign up we also recommend that customers sign up to AutoBill so that you never have to worry about missing a payment in the future.
Cancelling your lease
How do I move out?
When you want to move out of your storage room please give us 7 days notice. Our storage contracts run from month to month so you’re free to move out anytime up until the next payment date.
Can I extend my rental?
Your storage contract auto-renews every month so you don’t need to worry about extending your stay.
Need to stock up
on packing supplies?
We’ve got a wide range of boxes, bubblewrap and other packing materials available.
Book & View Instant Rates
Use our online booking system for your convenience.