General Questions

We don’t provide transport services ourselves but we have teamed up with local transport partners who can help you move your goods into your storage unit.

We accept liability for damage to your goods for peace of mind using our StoreProtect arrangements. Further details will be provided at move-in.

The quickest and easiest way to book a storage unit is to book online. Alternatively you can give us a call or pop into the store.

Self-storage involves renting secure units for storing personal or business items.

You can store a wide range of items except perishables, hazardous materials, or illegal goods.

Costs vary based on the size of the unit and rental duration.

Yes, different sizes of storage units are available.

You can rent a unit for varying periods, both short and long-term. Our minimum rental period is 1 month.

Contents protection for stored items is a requirement to store with Quick Self Storage. Customers are welcome to provide their own insurance cover, however, please note that Third Party providers may not be able to provide the same level of cover and service as our StoreProtect product, if self insuring, please check the terms of your policy and call us for further information.

The facility employs robust security measures including 24/7 monitored and recorded CCTV.

Access to units is available during designated times, not 24/7.

Storage of perishables, hazardous, or illegal items is prohibited.

The facility can offer supplies like boxes and packing materials, please contact us for more information.

We have plenty of trolleys and a lift in each site to help you move the items to your storage room.

You can access your storage room whenever we’re open, we open 7 days a week at all of our locations.

Climate-controlled units are not specified; please check directly.

If you forget your access code or lose a key, customer service can assist.

Transferring items between units within the facility is possible, speak to our friendly team for assistance.

Discounts may be available for long-term rentals; please enquire directly.

Yes – lots of businesses store with us!

Late payments may incur penalties; terms should be reviewed.

The facility is monitored with 24/7 surveillance.

Yes, units can be reserved in advance, free of charge!

Adjustments to unit size are possible based on availability.

Payments are accepted online and can be set up for automatic billing.

Payment

The amount you pay depends on the amount of storage space you need. You can Get a Quote online, give us a call or pop into the store and we’ll help you out.

At Quick Self Storage we accept all major credit and debit cards. When you first sign up we also recommend that customers sign up to Auto bill so that you never have to worry about missing a payment in the future

Cancelling your lease

When you want to move out of your storage room please give us 14 days’ notice. You will need to provide notice in writing at least 14 days before the invoice date of your storage agreement. Our storage contracts run from month to month so you’re free to move out anytime up until the next payment date. Please be aware full months of storage are always chargeable and we cannot bill weekly or daily.

Your storage contract auto-renews every month, so you don’t need to worry about extending your stay.

FAQs Quick Self Storage

Why you should insure your goods in storage units.

The safety of our customers and their belongings is highly important to us.

Smart Access with Nokē

Quick Self Storage is proud to offer the Nokē® Smart Entry System at selected locations, bringing smart, secure and convenient access to your storage experience. Whether it’s installed on facility gates or fully integrated into individual units, Nokē® enhances how you interact with your space.

Why Customers Love Nokē

FAQs Quick Self Storage

At Nokē®-enabled sites, you can access gates or shared areas using your smartphone – no keys or codes needed.

Sites with full Nokē® integration feature smart locks on individual units and real-time activity tracking for added peace of mind. This feature is available at our Peterborough site.

Easily share secure access with family or colleagues via the app and manage permissions anytime.

Nokē® access is available during standard site opening hours or by prior arrangement giving you flexibility while maintaining security.

Prefer not to use a smartphone? Key fobs are available at select locations to ensure everyone can benefit.

At fully integrated sites, you can rent online, download the app and move in with no need to visit the office.

At Nokē®-enabled sites, you can access gates or shared areas using your smartphone – no keys or codes needed.

Sites with full Nokē® integration feature smart locks on individual units and real-time activity tracking for added peace of mind. This feature is available at our Peterborough site.

Easily share secure access with family or colleagues via the app and manage permissions anytime.

Nokē® access is available during standard site opening hours or by prior arrangement giving you flexibility while maintaining security.

Prefer not to use a smartphone? Key fobs are available at select locations to ensure everyone can benefit.

At fully integrated sites, you can rent online, download the app and move in with no need to visit the office.

Nokē® is currently installed at a number of our sites, with varying levels of integration:

  • Some locations feature Nokē® on main gates and facility shutters.
  • Others offer full unit-level smart access for maximum convenience and control.

Please contact your local site or our customer service team to find out which features are available at your preferred location.